About Us
Healthcare Navigation Solutions
Healthcare Navigation Solutions, the experts in efficient patient navigation automation, has over 10 years of experience in automating and standardizing the navigation process. Our experts recognize the need to support the multidisciplinary healthcare team, patients and caregivers throughout the continuum of care. Founded by one of the top hospital systems in the US, we are dedicated to improving the efficiency of the treatment process and improving outcomes.
Mission Statement
Healthcare Navigation Solutions is committed to improving patient care and outcomes by empowering patient navigators through efficient patient navigation automation.
Our History
In 2010, CancerNAV was developed by Cleveland Clinic Innovations as a navigation tool used for the management of at-risk populations from the surrounding underserved community. CancerNAV was utilized to ensure appropriate patients remained engaged with prevention, screening and health education and those with suspicious findings were not lost to follow-up.
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In 2016, CancerNAV was enhanced to improve access to care and was piloted in the Breast, Lung, Colorectal, Head & Neck and Melanoma Cancer Programs. Immediately demonstrating impact, 5 additional disease groups were added within the next 6 to 9 months (Upper G, Lymphoma, Melanoma, GYN Oncolgy and Sarcoma). In addition to the disease-specific programs, patient navigator teams from the Cancer Call Center (referral hub), Financial Navigation and Community Outreach continue to use CancerNAV to support proactive management of all patients who receive cancer care at the Cleveland Clinic.
In 2022, Healthcare Navigation Solutions was formed as a spinoff company of Cleveland Clinic Innovations and has worked diligently to enhance the CancerNAV solution to ensure a user-friendly, hands-on experience, focusing on efficient navigator-specific workflow and ensuring compliance with current national clinical, navigation and accreditation standards.